Last updated: 20.06.2026
1) Overview
This Privacy Policy explains how FIET (“we,” “us,” “our”) collects, uses, and discloses information when you visit our website food-import-export-trader.com (the “Site”) and when you contact us or request quotations/supply services.
2) Information we collect
We may collect the following:
- Contact information: name, company name, email address, phone number, mailing address.
- Business details you provide: inquiry details, product/quantity requirements, destination country, and any documents you upload or send (e.g., specifications).
- Communications: messages you send to us (including through forms/email).
- Usage data: device/browser information, pages viewed, and approximate location derived from IP address.
- Cookies and similar technologies: details in our Cookie Policy.
3) How we use information
We use information to:
- respond to inquiries, requests for quotations, and communications;
- communicate about orders, shipments, and product availability;
- manage supplier/customer relationships;
- improve the Site and services;
- secure our systems and detect fraud or misuse;
- comply with legal obligations (e.g., record-keeping required for trade/business operations).
4) Legal bases (where applicable)
Where GDPR/UK GDPR or similar laws apply, we process personal data based on:
- contract or pre-contract steps (e.g., handling your inquiry);
- legitimate interests (e.g., improving our Site, business communications, fraud prevention);
- consent when we rely on cookies/marketing where required;
- legal obligations (e.g., compliance and record-keeping).
5) How we share information
We may share information with:
- service providers that help run the Site (hosting, email delivery, website analytics);
- logistics and trade partners involved in fulfilling shipments (e.g., carriers, customs brokers, freight forwarders) when needed to carry out the transaction;
- professional advisers (e.g., legal/accounting) where necessary;
- authorities when required by law.
We do not sell your personal data.
6) International transfers
Because we operate across Europe and Asia, and our service providers may be located in different countries, your information may be transferred internationally. We take steps designed to ensure transfers are protected as required by applicable law.
7) Data retention
We retain personal data only as long as necessary for the purposes described above, unless a longer retention period is required or permitted by law (e.g., business/trade record retention).
8) Your rights
Depending on your location, you may have rights such as:
- access to your personal data;
- correction or deletion;
- restriction or objection to processing;
- data portability (where applicable);
- withdraw consent (where processing is based on consent).
To exercise rights, contact us using the details below.
9) Cookies
Cookies are handled under our Cookie Policy: https://food-import-export-trader.com/cookie-policy/
10) Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure.
11) Children’s privacy
Our Site is not directed to children, and we do not knowingly collect personal data from children.
12) Contact
If you have questions about this Privacy Policy, contact:
- Email: contact@food-import-export-trader.com